Privacy Policy
TOTALytics Data Privacy Statement:
What is the purpose of this document?
Total Marketing Solutions ("us", "we", or "our") operates the TOTALytics web & mobile application (the "Service") and are committed to protecting the privacy and security of your personal information.This privacy statement describes how we collect and use your personal information and data, in accordance with the EU General Data Protection Regulation (GDPR).It applies to all users of the TOTALytics app service and website visitors, known through this document as “users” or “data subjects”.
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.
Information Collection and Use:
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
• Email address
• First name and last name
• Phone number
• Address, State, Province, ZIP/Postal code, City
• Cookies and Usage Data
Location Information
We receive information from you, your employees and other third-parties that help us approximate your location. We may, for example, use a business address submitted by your employee, or an IP address received from your browser or device to determine the location. We may also collect location information from devices in accordance with the consent process provided by your device. Totalytics collects location data to enable punch-in & punch-out, check-in & check-out of field visit, travel distance calculations & pinning customer location.
Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.
Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
• Session Cookies. We use Session Cookies to operate our Service.
• Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
• Security Cookies. We use Security Cookies for security purposes.
Choice to Opt out:
User has the choice to opt out and not provide information that is being sought for use of the Services. However, opting out or not providing the complete information will disqualify you from using the Services.
How We Use Information
The User data is collected to provide, improve, personalize, support and make the Services more relevant. The information is also used for research, development of the Services and to track user behavior and preferences. Information collected from User(s) helps us to recommend content, provide alerts and notifications, and provide business insights to Users and the organization that employs them.
Total Marketing Solutions (Totalytics) uses the collected data for various purposes:
• To provide and maintain the Service
• To notify you about changes to our Service
• To allow you to participate in interactive features of our Service when you choose to do so
• To provide customer care and support
• To provide analysis or valuable information so that we can improve the Service
• To monitor the usage of the Service
• To detect, prevent and address technical issues
• Location data is used To enable punch-in & punch-out, check-in & check-out of field visit, travel distance calculations & pinning customer location.
Data Retention
Total Marketing Solutions (Totalytics) will retain User Data in accordance with a Customer’s instructions, including any applicable terms in the Customer Agreement and Customer’s use of Services functionality, and as required by applicable law. Customer may be able to customize its retention settings and apply those customized settings at the account level. The deletion of Customer Data and other use of the Services by Customer may result in the deletion and/or de-identification of certain other associated information. We may retain information pertaining to you for as long as necessary for the purposes described in this Privacy Policy. This may include keeping your information after you have deactivated your account for the period of time needed for us to pursue legitimate business interests, conduct audits, comply with (and demonstrate compliance with) legal obligations, resolve disputes and enforce our agreements.
With Who Do We Share the Information
Information collected by us is shared, to necessary and reasonable extent, with persons and/or legal entities who aid us render our services to the User. However such persons and legal entities are obligated not to disclose or use the information shared for any purpose other than to facilitate the services, engagements and tasks assigned to them by us. We may have to disclose User information and any service related information with respect to Users, when required by law or in case of legal summons and proceedings. The User will be notified of such disclosure within the period required by statute.
Security of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Service Providers
We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Children's Privacy
Our Service does not address anyone under the age of 18 ("Children").
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Changes To This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
By email: [email protected]